Privacy Policy
A legal disclaimer
Last updated: 16 August 2026
DLT Lifting Services respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect when you use our website, how we use it, how we protect it and your rights in relation to your personal information.
1. Who we are
DLT Lifting Services operates the website:
https://www.dltliftingservices.co.uk/
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:
Email: david@dltliftingservices.co.uk
2. Information we collect
When you submit a quote or enquiry through our website, you may provide us with the following information:
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Your first name and last name
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Your telephone number
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Your email address
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Any information you choose to include in the message/enquiry section
The message section is optional, so you do not have to provide additional information if you do not wish to.
We only ask for information that is reasonably necessary for us to respond to your enquiry and, where appropriate, provide or discuss a quotation for our lifting services.
3. How we use your information
We use the information you provide to:
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Respond to your enquiry
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Contact you by telephone or email regarding your enquiry
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Discuss your requirements
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Provide or discuss a quotation for our services
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Follow up on your enquiry where reasonably necessary
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Communicate with you if you subsequently choose to use our services
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Keep appropriate records relating to enquiries and quotations
We will not use your information for unrelated purposes.
4. Our lawful basis for using your information
We process your personal information because you have asked us to take steps towards providing you with a quotation or discussing our services with you.
For example, when you submit your contact details through our quote form, we need to use those details in order to respond to your request and discuss your requirements.
Where appropriate, we may also rely on our legitimate interests to maintain records of enquiries and quotations and to manage our business, provided that doing so does not unfairly affect your rights or interests.
We do not require you to provide consent simply for us to respond to a quote request where another lawful basis applies.
5. Who we share your information with
We do not sell, rent or trade your personal information.
We do not pass your enquiry details to subcontractors.
We may use third-party services that are necessary for operating our website, hosting our website or receiving and managing enquiries. Where third-party providers process personal information on our behalf, we expect them to handle that information securely and in accordance with applicable data protection requirements.
We may also disclose information where we are legally required to do so.
6. How long we keep your information
We will only keep your personal information for as long as it is reasonably necessary for the purpose for which it was collected.
For example, we may retain details of an enquiry or quotation for a reasonable period after the enquiry has been dealt with so that we can manage our business records, deal with any follow-up questions or establish, exercise or defend legal claims where necessary.
When information is no longer required, we will take reasonable steps to securely delete or dispose of it.
7. How we protect your information
We take reasonable steps to protect the personal information we hold against loss, misuse, unauthorised access, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Your data protection rights
Depending on the circumstances, you have rights under UK data protection law, including the right to:
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Ask what personal information we hold about you
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Request a copy of your personal information
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Ask us to correct inaccurate or incomplete information
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Ask us to delete your personal information where there is no good reason for us to continue holding it
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Ask us to restrict how we use your information in certain circumstances
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Object to certain uses of your personal information
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Request the transfer of certain personal information to another organisation where the law provides this right
If you would like to exercise any of these rights, please contact us at:
david@dltliftingservices.co.uk
We may need to ask you for information to confirm your identity before dealing with certain requests.
9. Contacting you
If you submit an enquiry or quote request, we may contact you using the telephone number or email address you provide.
This contact will be for the purpose of responding to your enquiry, discussing your requirements, providing a quotation or following up on your request.
We will not use the information you provide through the quote form to send unrelated marketing communications without an appropriate lawful basis.
10. Cookies and our website
Our website is hosted using Wix.
Like most websites, our website may use cookies or similar technologies that are necessary for the website to function properly.
Wix may also use cookies or similar technologies as part of providing and securing the website.
Where our website uses non-essential cookies or similar technologies that require your consent under applicable law, we will provide appropriate information and, where required, ask for your consent.
You can manage or restrict cookies through your browser settings and, where applicable, through any cookie settings provided on our website.
11. Children's information
Our website and services are intended for businesses and members of the general public who are able to enter into enquiries or contracts for our services.
We do not knowingly collect personal information from children for any specific purpose.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable data protection requirements.
Any updated version will be published on this page with a revised "Last updated" date.
13. Complaints
If you have concerns about how we have handled your personal information, please contact us first at:
david@dltliftingservices.co.uk
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), if you believe your personal information has not been handled correctly.
You can find information about making a complaint on the ICO's website: